Shipping policy
Shipping Policy Last Updated: June 2026
Thank you for shopping with UNIQUE ITEMS PLUS. We work with trusted print-on-demand fulfillment partners, including Printful, Tapstitch, and other production providers, to create and ship your custom products.
Order Processing & Production
All products are made to order. Once your order is placed, production begins after payment is successfully processed.
Estimated production times:
- Apparel, accessories, and most products: 2–7 business days
- Specialty or custom products: 3–10 business days
- Large orders may require additional processing time
Production times may vary due to product availability, seasonal demand, holidays, or supplier workload.
Shipping Timeframes
United States
- Standard Shipping: 3–8 business days
- Expedited Shipping (where available): 1–3 business days. Availability depends on the fulfillment partner and product type — not all items are eligible.
International Orders
- Standard International Shipping: 7–30 business days
- Delivery times vary depending on destination country and customs processing.
Shipping estimates are not guaranteed and may be affected by weather, carrier delays, customs inspections, or other circumstances beyond our control.
Total Delivery Time
Most customers receive their orders within:
- United States: 5–15 business days
- International: 10–30 business days
During holiday seasons or promotional events, delivery times may be longer.
Order Tracking
Once your order ships, you will receive a confirmation email with tracking information. Tracking updates may take 24–72 hours to appear in the carrier's system.
Shipping Addresses
Customers are responsible for providing accurate shipping information at checkout. If an incorrect address is submitted, we cannot guarantee changes once production begins, and additional shipping charges may apply for reshipment.
International Customs & Duties
International customers are responsible for any customs duties, taxes, import fees, or brokerage charges imposed by their country. These fees are not included in the product price or shipping cost.
Lost, Delayed, or Stolen Packages
Once an order has been transferred to the shipping carrier, delivery is under the carrier's control. If your package is marked delivered but not received, significantly delayed, or lost in transit, please contact us within 30 days of the estimated delivery date. We will work with the carrier and fulfillment provider to investigate and will offer a reprint or refund at our discretion.
Multiple Packages
Orders containing multiple items may arrive in separate shipments, as products are produced at different fulfillment facilities (Printful, Printify, Tapstitch, etc.) and may ship from different locations. You will receive separate tracking information for each shipment.
Returns & Exchanges
All items are custom-made to order and are not eligible for returns or exchanges unless there is a manufacturing defect or fulfillment error. Please contact us within 30 days of delivery if there is an issue with your order.
Holiday & Peak Season Notice
During holidays, sales events, and peak shopping periods, production and shipping times may increase. We recommend placing orders early when purchasing for a specific event or holiday.
Contact Us
Email: hsober20@gmail.com Business Hours: Monday–Friday, 9:00 AM–5:00 PM EST